Shipping costs will be calculated at checkout, after the country and delivery option have been selected.

We offer the following delivery options:

1. Shipping time

Your orders are processed from Wednesday to Saturday, from 10 a.m. to 3 p.m. These deadlines do not include weekends or public holidays. An email will automatically be sent to the CUSTOMER when the PRODUCTS are shipped, provided that the email address provided on the registration form is correct.

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2. Delivery times & costs

During the ordering process, the SELLER will inform the CUSTOMER of the possible delivery times and options for the PRODUCTS purchased. Shipping costs are calculated based on the delivery method and the weight of the package. The amount of these costs will be payable by the CUSTOMER in addition to the price of the PRODUCTS purchased. Details of delivery times and costs are provided on the SITE.

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3. DELIVERY Terms

The package will be delivered to the CUSTOMER against signature and upon presentation of an identity document. In case of absence, a calling card will be left for the CUSTOMER, to allow them to collect their package from their post office. The CUSTOMER who has chosen delivery to a collection point will be responsible for the timely collection of their package. If the delivery address is incorrect or incomplete, we decline liability in the event of loss. Shipping costs will be borne by the customer, if however the error turns out to be made by the customer.

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4. DELIVERY Problems

The CUSTOMER is informed of the delivery date set when he chooses the type of delivery, at the end of the online ordering procedure, before confirming the order. It is specified that deliveries will be made within a maximum of thirty (30) days. Failing this, the CUSTOMER must formally notify the SELLER to deliver within a reasonable time and in the event of non-delivery within this time, he may terminate the contract. The SELLER will reimburse, without undue delay from receipt of the termination letter, the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, using the same payment method used by the CUSTOMER to purchase the PRODUCTS according to the selected insurance method. The SELLER is responsible until delivery of the PRODUCT to the CUSTOMER. It is reminded that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss noted upon delivery.

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5. Return method

Orders placed on our website can be returned within 14 days of the delivery date. Returns should be sent to 56, rue solwaster 4621 RETINNE.

Items must not have been worn or washed. They must be returned intact, labeled in their original packaging, accompanied by a copy of the invoice.
The items will be carefully checked. In case of damaged items, we will not be able to exchange or provide a credit note.

Download return procedure